[et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.25.1″ background_enable_color=”off” background_image=”https://safristreams.co.za/wp-content/uploads/2024/07/imgpsh_fullsize_anim-9.png” background_position=”bottom_center” custom_padding=”||200px||false|false” locked=”off” global_colors_info=”{}”][et_pb_row admin_label=”row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.25.1″ _module_preset=”default” text_text_color=”#FFFFFF” text_font_size=”36px” text_orientation=”center” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]
Refund Policy
[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.1″ _module_preset=”default” text_font=”–et_global_body_font|600|||||||” text_text_color=”#000000″ text_font_size=”36px” text_line_height=”42px” custom_margin=”||25px|||” locked=”off” global_colors_info=”{}”]Overview[/et_pb_text][et_pb_text _builder_version=”4.25.1″ _module_preset=”default” text_font=”–et_global_body_font|300|||||||” text_text_color=”#6b6b6b” text_font_size=”16px” text_line_height=”30px” locked=”off” global_colors_info=”{}”]
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we regret that we cannot offer you a full refund or exchange.
To be eligible for a return, simply contact our customer support team and request a refund, providing the reason for your request.
[/et_pb_text][et_pb_text _builder_version=”4.25.1″ _module_preset=”default” text_font=”–et_global_body_font|600|||||||” text_text_color=”#000000″ text_font_size=”36px” text_line_height=”42px” custom_margin=”||25px|||” locked=”off” global_colors_info=”{}”]Refunds[/et_pb_text][et_pb_text _builder_version=”4.25.1″ _module_preset=”default” text_font=”–et_global_body_font|300|||||||” text_text_color=”#6b6b6b” text_font_size=”16px” text_line_height=”30px” locked=”off” global_colors_info=”{}”]
Once we initiate a refund, you will receive a confirmation email.
If your refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then, contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank, as there is often some processing time before a refund appears.
If you’ve done all of this and still haven’t received your refund, please contact us at {email address}.
[/et_pb_text][et_pb_text _builder_version=”4.25.1″ _module_preset=”default” text_font=”–et_global_body_font|600|||||||” text_text_color=”#000000″ text_font_size=”36px” text_line_height=”42px” custom_margin=”||25px|||” locked=”off” global_colors_info=”{}”]Need help?[/et_pb_text][et_pb_text _builder_version=”4.25.1″ _module_preset=”default” text_font=”–et_global_body_font|300|||||||” text_text_color=”#6b6b6b” text_font_size=”16px” text_line_height=”30px” locked=”off” global_colors_info=”{}”]Contact us via live chat or open a ticket for questions related to refunds and returns.[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]