Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we regret that we cannot offer you a full refund or exchange.
To be eligible for a return, simply contact our customer support team and request a refund, providing the reason for your request.

Once we initiate a refund, you will receive a confirmation email.
If your refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then, contact your credit card company; it may take some time before your refund is officially posted.

Next, contact your bank, as there is often some processing time before a refund appears.

If you’ve done all of this and still haven’t received your refund, please contact us at {email address}.